Privacy Notice

Hyper Endurance Fitness is a global online coaching business. We decide how and why your personal information is used, which makes us the data controller for it.

For anything about your personal information, email info@hyperendurancefitness.com.

We only collect what we need to answer you, coach you and run the business.

1. If you send us an enquiry Your name, your email address and the question you ask, through the form on our Membership page or by email. We use them only to reply to you. We do this because you asked us to, before any membership is in place.
2. If you become a member Your name, contact details and membership details, and the information you give us during onboarding: your consultation questionnaire, three photos and the PAR-Q health form. While you are a member we also hold what you log in the Hyper Endurance Fitness App, such as training, nutrition, measurements, progress photographs and your messages with your coach. We use this to build, deliver and adjust your coaching, which is the service you are paying for.
3. Health information Injuries, conditions, measurements and progress photographs are health information, which the law treats as special category data. We ask for your explicit consent to it separately from your agreement to our Terms, and you can withdraw that consent at any time, though it will usually mean we can no longer coach you safely.
4. Connected devices and apps If you choose to connect a watch or health app to the Hyper Endurance Fitness App, the data you allow, such as workouts, steps, sleep or heart rate, comes into your coaching. Nothing is connected unless you switch it on.
5. Payments Payments are processed by Stripe. Your card details are held by Stripe, not by us, and we never see or store your full card number.
6. Website analytics Only if you agree. Google Analytics is not loaded until you opt in, and you can change your choice at any time. Our Cookie Policy sets out exactly what is stored.

1. Hyper Intelligence Our website assistant keeps your conversation in your browser tab only, and it is deleted when the tab closes. It is not sent to us. If you use the microphone, your browser sends the audio to its own speech service, run by Google or Apple depending on your device, to turn it into text.
2. Your Next Move Your answers are worked out in your browser and are never sent to us. A short history of the moves you complete is kept in your browser so you can look back at it, and you can clear it at any time from the page itself.

We use a small number of trusted providers to run the business. They handle your information only on our instructions and for the purposes above.

1. Netlify Hosts this website and receives enquiry form submissions.
2. Trainerize, by ABC Fitness Solutions Provides the platform behind the Hyper Endurance Fitness App, where your programme, nutrition, progress and messages are held, and hosts our checkout.
3. Stripe Processes membership payments.
4. Google Provides website analytics, only if you agree to it.

Some of these providers may process information outside the European Economic Area. Where that happens, data protection law requires the transfer to be protected by recognised safeguards, such as the European Commission's Standard Contractual Clauses.

We keep personal information only for as long as we need it for the purpose it was collected for, and for as long as the law requires us to keep records, for example for tax and accounting.

If you ask us to delete your information and we have no legal reason to keep it, we will delete it.

We will never publish your photographs, results or story without asking you separately and getting your permission in writing. That permission can be withdrawn at any time.

Under the General Data Protection Regulation you have the right to access the information we hold about you, to have it corrected or erased, to restrict or object to how it is used, to receive a copy of it in a portable format, and to withdraw any consent you have given.

To exercise any of those, email info@hyperendurancefitness.com. We will respond within the time the law allows.

If you are not satisfied with how we handle your information, you have the right to complain to the Data Protection Commission at dataprotection.ie.

We may update this notice as the business and the tools we use change. The date at the top shows when it was last updated, and we will tell members about any material change.

Read alongside our Terms and Conditions and Cookie Policy.